Problem:
When dealing with the Brother HL-3170CDW printer, after replacing the toner cartridge you may get an error saying that the toner still needs to be replaced.
Solution:
1.Open the top lid of the printer and leave ajar.
2.Press and hold the “Secure” and “X Cancel” buttons.
3.Use the arrow keys to select the cartridge model you would like to reset and press “OK”.
4.Press the UP arrow to reset the cartridge.
5.Once reset is selected you will see “ACCEPTED” on the screen.
6.After you perform the reset for the needed cartridges just close the printer lid and hit “X Cancel” to exit back to the main menu. DONE!
From time to time I also use the cartridge sliders to clean the wires and preventative maintenance to keep the printer running in good shape.
